תיאור משרה

A dynamic technology provider for the financial market, is looking for a Customer Success Manager 

  • Build strong relationships with our customers
  • Handle onboarding of new customers
  • Provide quick and responsive ongoing technical and administrative support
  • Understand our customers’ unique needs and how they utilize the application
  • Keep track of new product developments and strategically inform clients about them
  • Acquire industry knowledge related to general trends, use cases, and emerging technologies
  • Identify up-selling opportunities
  • Ensure positive and productive customer experience to maintain software renewals

Qualifications

  •         3-5 years’ experience in Customer Success
  •      Experience in Fin-Tech/Finance/Forex – an advantage
  •         Strong verbal and written communication skills
  •         Excellent project management skills
  •         Strong analytical, negotiation and creative problem solving skills
  •         Must be independent, self-motivated and success-driven, yet willing to work within a team environment
  • Our person needs to be dynamic, pro-active and to be fast and perseverant under pressure

משרות אחרות שאולי יעניינו אותך