תיאור משרה

I hope you enjoyed your weekend.

Here is what we are looking for:

Requirements

  • 2+ years experience in a CRM / online marketing position focused on customer retention – online gambling industry is an advantage
  • Experienced at delivering multi-channel campaigns.
  • Proven experience in delivering creative campaigns in a fast paced environment.
  • Highly attentive to details, thorough, responsible, and punctual
  • Strong computer skills, ability to learn and operate multiple applications
  • Ability to work under pressure
  • Experience with CRM tools – Optimove – an advantage
  • Great time management skills
  • Strong problem solving/troubleshooting skills
  • Proactive and creative with the drive to improve and continuously learn
  • English proficiency both spoken and written – must
  • Any degree from any accredited university – NOT a must but is an advantage.

Responsibilities

  • Lead retention in-app projects to optimize our user journey..
  • Plan and execute retention strategies that will motivate and encourage the players to stay, play and pay aligned with the relevant departments.
  • Monitoring results, reacting accordingly and analyzing it, all while working closely with the creative team, operations team, product owners and BA team.
  • Build and optimize smart customized funnels for segmented users in different life-cycles.
  • Responsible for the successful implementation, management and day-to-day operation of the CRM activities and automation systems
  • Ensuring the CRM strategy is consistent, flawless with the best customer experience.
  • Constantly optimizing CRM journeys to identify future opportunities for growth.

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